Why Logistics Teams Struggle with Shipment Tracking — and How PULSE Can Finally Save Your Day

Updated on July 14, 2025

Shipment tracking tool for air,ocean,road transport

If you manage shipments for a living, you know the struggle. The vessel left the port three days ago… or did it? The delivery was supposed to happen this morning… but no one’s sure if it actually did. And while you scramble through carrier portals, old emails, and half-updated spreadsheets, your phone rings with another customer asking the dreaded question: “Where’s my shipment?”

It’s a situation logistics and supply chain teams deal with every single day. Shipment tracking is meant to make things easier, but more often than not, it becomes a tangled mess of multiple logins, delayed updates, missed milestones, and last-minute surprises. And in a business where time, accuracy, and customer trust are everything — this kind of chaos isn’t just inconvenient. It’s expensive.

The good news? You don’t have to run your operations like this anymore.
 That’s exactly where FreightMango’s PULSE Dashboard comes in — a simple, smart solution built to end the tracking headache and give logistics teams what they’ve been waiting for: complete, real-time, centralized shipment visibility.

The Real Pain Points Logistics Teams Are Tired Of

Let’s call them out. Because chances are, you’ve faced these too:

Too Many Portals, Too Little Clarity

Every carrier has its own tracking system. If you’re moving cargo via air, ocean, and road freight — good luck keeping up.

You probably have a tab for each carrier, another for your freight forwarder’s emails, one more for your client’s inquiries, and maybe a shared Excel sheet everyone’s trying to update.
It’s a visibility nightmare.

No Real-Time Milestone Updates

By the time you get a status update from your carrier, it’s already outdated. And those so-called "real-time" portals?
They rarely show you the important stuff like exact timestamps for origin pickup, port of loading, sailing, or transshipment. And if something gets delayed, you only find out when your customer asks.

Managing Shipments Not Booked with Your Main Platform

Not all your bookings happen on one platform — especially if you’re working with multiple freight partners. That means some shipments get tracked one way, some another.
There’s no consolidated view, no centralized control, and no simple way to bulk upload external shipments for tracking.

Last-Minute Surprises That Kill Your Workflow

A shipment you thought had left port?  Still stuck at the origin. A delivery you marked as completed? Turns out it’s sitting at a transshipment hub.
You end up reacting instead of planning. Missed deadlines. Escalated customer calls. Firefighting mode activated.

Why This Mess Needs Fixing (Now More Than Ever)

In today’s supply chain environment, logistics teams are expected to work faster, smarter, and with total shipment visibility — across multiple modes, multiple carriers, and multiple regions.
And yet most are stuck cobbling together updates from disconnected systems.

That’s not just stressful. It’s bad business.
Poor shipment visibility means:

  • Higher operational costs
  • Missed deadlines and penalties
  • Unhappy customers
  • Reputational damage
  • Wasted hours chasing updates

The good news? You don’t have to operate like this anymore.

PULSE — The Tracking Saviour for Freight Teams

PULSE is FreightMango’s centralized shipment tracking dashboard designed to solve these exact problems.
Built for air, ocean, and road freight shipments, it’s an all-in-one control tower where logistics teams can finally track every shipment — booked with FreightMango or not — in one clean, powerful interface.

Here’s Why Logistics Teams Are Loving PULSE

Track Everything, Everywhere
 Freight booked via FreightMango, booked with other partners, booked directly with a carrier — it doesn’t matter.
 PULSE lets you upload them all and track live from one place.

Real-Time Milestone Tracking

Get updates on every key shipment milestone:

  • Origin Pickup
  • Port of Loading
  • Sailing
  • Transshipment
  • Port of Delivery
  • Final Delivery

Each with exact timestamps, so you know precisely when and where your cargo moves.

Smart Delay Alerts

PULSE doesn’t just track — it warns.
 If a shipment milestone is missed or a delay occurs, you get a real-time alert.
Meaning you can take action before your customer even notices.

Air, Ocean & Road — All Together

While most platforms stick to ocean freight, PULSE gives you multi-mode visibility.
Track your containers at sea, your air cargo in the sky, and your road shipments across cities — together, in one control tower.

Why This Matters to Your Business

By fixing shipment visibility and centralizing control, PULSE helps you:

  • Cut hours of manual work per week
  • Resolve delays 40% faster
  • Reduce operational costs by eliminating inefficiencies
  • Improve customer satisfaction and retention
  • Stay proactive, not reactive

In short — it helps you run a modern, smarter, and stress-free logistics operation.

Final Thought: It’s Time to Stop Chasing Updates

For years, logistics teams have been forced to work with scattered systems, fragmented updates, and constant fire-fighting.
PULSE was built to end that.

If you’ve been dealing with missed updates, last-minute surprises, multiple portals, and poor visibility — this is your sign to change the way you track freight.
No more chasing. No more guessing.

One dashboard. Every shipment. Real-time control.
Ready to Experience PULSE?

Stop wasting time on scattered systems. Track smarter, faster, and better with PULSE.
 

Explore the PULSE Dashboard now

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