Enhancing Strategic FCL Development with FreightMango
Executive Summary:
This case study delves into how a globally recognized NVOCC specializing in Full Container Load (FCL) shipments revolutionized its operations with FreightMango/JiffyShip. Facing challenges in rate sourcing, quoting, and KPI management, the client partnered with FreightMango to implement a solution that reduced data-uploading time by over 70%, streamlined processes, and enabled better client service and strategic growth.
Background
The client, a leading Non-Vessel Operating Common Carrier (NVOCC), manages a significant volume of Full Container Load (FCL) shipments globally. With a strong focus on efficiency and client satisfaction, the company’s success depends on streamlined operations, rapid responsiveness, and actionable performance insights. Their existing systems presented hurdles that threatened to limit growth and operational excellence.