Streamlining Quoting and Reporting Processes with FreightMango/JiffyShip
Executive Summary:
This case study highlights how FreightMango/JiffyShip helped a UK-based NVOCC simplify its daily quoting tasks and generate detailed reports. By leveraging FreightMango's quoting and reporting tools, the client significantly increased its daily quoting capacity to 50 quotes, improving client interactions, reducing turnaround times and enhancing overall customer satisfaction.
Background
The client, a UK-based NVOCC (Non-Vessel Operating Common Carrier), manages various freight shipments for their global customer base. Given the high demand for timely quotations and detailed reporting, the client needed a streamlined process to manage their day-to-day operations efficiently. Their existing methods were time-consuming, limiting their ability to respond quickly to client requests.