Customer Advisory

Updated on February 02, 2024

Freight Shipping API

Stay connected and informed with all the critical updates and insights you need in one centralized space. From real-time Red Sea crisis updates to General Rate Increases and more, our Customer Advisory Page ensures you have comprehensive information at your fingertips. Navigate logistics challenges effortlessly, make strategic decisions, and enjoy a seamless shipping experience with FreightMango. 

MSC Announces Peak Season Surcharge for India to USA West Coast

Mediterranean Shipping Company (MSC) issues a Client Advisory introducing a Peak Season Surcharge (PSS) effective from 04th March 2024, handover, for cargo shipments from India to USA West Coast. The Quantum for the PSS is set at USD 1500 per 20'DV, SOC, SOT, Reefer, Open Top & Flat Rack, and USD 1500 per 40'DV/HC, SOC, SOT, Reefer, Open Top & Flat Rack. This surcharge will apply to all containers handed over to MSC custody during this period. 

MSC Implements Peak Season Surcharge on India-Canada West Coast Route

MSC Mediterranean Shipping Company will enforce a Peak Season Surcharge (PSS) starting February 24, 2024, for shipments from India to Canada West Coast. The surcharge, applicable to various container types, ensures service reliability amid ongoing industry challenges. MSC thanks customers for their continuous support and pledges to maintain a reliable and efficient service.

MSC Implements Peak Season Surcharge on India-USA West Coast Route

MSC Mediterranean Shipping Company announces a Peak Season Surcharge (PSS) effective February 24, 2024, for shipments from India to USA West Coast. The surcharge, applied to various container types, is aimed at upholding service reliability. MSC expresses gratitude for customers' ongoing support, ensuring a commitment to the same reliable and efficient service.

Maersk Enhances Connectivity with New Weekly Chennai Servic

In response to the ongoing challenges in the Red Sea/Gulf of Aden region, Maersk is committed to providing reliable supply chain solutions. A key initiative in this effort is the introduction of a new weekly Chennai service, effective from February 5, 2024.

Chennai Service Rotation:

  • Salalah, Oman – Colombo, Sri Lanka – Ennore, India - Colombo, Sri Lanka - Salalah, Oman.

This addition ensures robust connections between the Middle East, India, and Sri Lanka. Moreover, it facilitates seamless links to Europe through the AE7 service and to the Far East via the AE55 service, both incorporating West Mediterranean hubs for connections to North Europe.

Maersk Introduces New Services to Navigate Red Sea Challenges

Amid ongoing challenges in the Red Sea/Gulf of Aden region, Maersk is reinforcing its commitment to supply chain predictability. The company is set to launch new services to enhance coverage and connectivity in the Middle East and Asia. The upcoming weekly services include:

Gulf Service:

  • Ports: Salalah, Jebel Ali, Doha, Damma, Al Jubayl, Abu Dhabi, Duqm.
  • First sailing: San Clemente departing from Salalah on February 5, 2024.

Arabian Sea Service:

  • Ports: Salalah, Jebel Ali, Port Qasim, Pipavav, Nhava Sheva.
  • First sailing: GSL Kalliopi departing Salalah on February 9, 2024.

Red Sea West Mediterranean Service:

  • Ports: Port Said, Jeddah, King Abdullah, Barcelona, Port Tangier, Algeciras, Vado.
  • First sailing: Dina Trader departing Barcelona on February 21, 2024.

Red Sea Mediterranean Service:

  • Ports: Jeddah, Port Said, Port Tangier.
  • First sailing: Celsius Nicosia departing Port Said on February 18, 2024.

These additions aim to facilitate efficient cargo management and offer reliable solutions amid the evolving regional situation.

Maersk Adapts ME2 Service for Enhanced Supply Chain Reliability Amid Regional Volatility

The ongoing volatility in the Red Sea/Gulf of Aden region, Maersk is prioritizing safety and making strategic changes to the ME2 service. Temporarily, the service will be rerouted via the Cape of Good Hope (COGH) to enhance predictability and reliability. The updated rotation will include ports such as Jebel Ali, Mundra, Jawaharlal Nehru, Port Tangier, Algeciras, and Salalah. Westbound calls to Salalah and Jeddah will be paused until further notice, with the first affected sailings departing in late January and early February 2024. Algeciras and Tangiers will serve as pivotal ports for onward connections to northern Europe and the Mediterranean, minimizing disruptions while maintaining business continuity.

Maersk Alters Blue Nile Express Route for Safety Amidst Heightened Security Risks

In response to the persistently high security risk in the Red Sea/Gulf of Aden region, Maersk announces immediate changes to the Blue Nile Express (BNX) service. The amended rotation excludes the Red Sea, with the new sequence being Jebel Ali - Salalah - Hazira - Nhava Sheva - Jebel Ali. This alteration aims to prioritize the safety of seafarers, vessels, and cargo. Furthermore, a temporary suspension of bookings to/from Asia/Middle East/Oceania/East Africa/South Africa to Djibouti is implemented. Existing Djibouti bookings will be honored with efforts to minimize delays. Maersk acknowledges potential logistics impact but assures decisions prioritize safety while striving for consistency and predictability. Customers are urged to anticipate ongoing disruptions in the region.

Maersk Unveils 'Gemini Cooperation' with Hapag-Lloyd for State-of-the-Art Ocean Network

In response to evolving business needs, Maersk announces the 'Gemini Cooperation' – a strategic collaboration with Hapag-Lloyd, set to revolutionize the ocean network. This initiative, effective from February 2025 following the 2M Alliance, focuses on unparalleled reliability, speed, and global reach while supporting decarbonization goals. The network covers 7 trades, features 26 mainline services, and introduces dedicated shuttles around key hubs. Maersk emphasizes seamless connections, competitive transit times, and commitment to sustainability. The existing 2M Alliance remains robust until January 2025, ensuring a smooth transition to the innovative Gemini network. 

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